ESG and Change Management

At the centre of every environmental, social, or governance (ESG) investment and the program is the intention to reduce negative impacts or social inequity. “Businesses now have the opportunity to design strategic change agility into their operating model, develop new products, expand into new markets, forge new alliances, and transform the organisation’s performance. To be […]

Why do I judge awards

We need to contribute, develop and grow the respective fields in which we work. I was privileged to act as an evaluator for the South African Publican Forum, IABC Silver Quills and the MACE Exellence Awards. South African Publication Forum The South African Publication Forum (SAPF) hosted the highly successful and sought-after Corporate Publication Competition. […]

Change readiness and focus groups

We are assisting a manufacturing company with the implementation of an Enterprise Resource Program (ERP). We realised that the employees are not on board and held focus groups to see what they think and feel. Earlier in the year, we did employee engagement surveys, so the focus group promoted the employees to tell us more […]

4 Actions to prevent quiet quitting

Quiet quitting is not new. There have always been individuals who do not perform up to their full capacity or capabilities. It is a performance issue—a behaviour issue—and it’s always existed in some form or another. It is the phenomenon where employees do the bare minimum at work.  The employees will not take on extra […]

Project check-ins and coffee chat questions during change management

To achieve successful implementation during a change management project, ongoing and effective team communication is required. Communication must be proactively planned for and scheduled. Asking the right questions can mean the difference between identifying potential obstacles during initiation and planning or stumbling right over them in the execution of a change management project. Start of […]

Change management exercise ideas to get the ball rolling

Sometimes you just run out of new ideas to introduce change to your team or workshops. Then you know you can fall back on the tried and tested fun and engaging icebreakers and exercises. These exercises help employees to overcome the fear of change management. It is an opportunity to talk about the change, find […]

Visual communication and change management

One of the biggest challenges in change management is to ensure everyone understands what is at stake, why the project has been launched, how it will be rolled out and what role they need to play to make this happen. One of the answers is the use of visual communication. Research (https://www.creditdonkey.com/listening-statistics.html) suggests that the […]

Change management and community development

When you combine change management and ABCD (Asset Based Community Development) great things can happen. The appeal of ABCD lies in its premise that communities can drive the development process themselves by identifying and mobilizing existing, but often unrecognized assets, and thereby creating and responding to local economic opportunities. They become economically independent and gain […]

What is change communication?

Change communications is the spread of information to tell employees what is changing, how this change will affect them, and what they need to do next. It helps people move forward from where they currently are, to the new situation required of them. Change communication is communicating a mindset of change and not just a […]

THE ROLE OF MONOLOGUE AND DIALOGUE IN CHANGE COMMUNICATION

Change communication includes monologic communication and dialogic communication. What is the difference? Monologic change communication Monologic change communication is identified as top-down, one-way, instrumental communication. In monologic communication, the organisation is only interested in its own goals and has no real interest or concern for the listener’s attitudes, feelings or opinions. When change communication is […]