Connecting the dots … change management and effective communication
Practical steps for designing a communication strategy
Strategic communication – goals, objectives and business impact
Five tips for communication audits and change management
The worth of culture: six reasons why organisational culture matters
The worth of culture: six reasons why organisational culture matters Organisational culture is more than just a buzzword; it is the heart and soul of any successful organisation. It encompasses the shared values, beliefs, norms, behaviours, and practices that shape the collective identity and define how things are done within an organisation. A strong and […]
A framework to measure the success of change management projects
Create an effective framework to measure your change management effort by using a simple, three-part framework. I found this wonderful infographic from the book Susan Miller – Implementing strategic decisions. Four key success factors in organization studies. The key points are: Organise the change success metrics into three categories: completion, achievement, and satisfaction. This will […]
Resistance to change
We all know an individual that is not willing to change. Maybe it is an exco that wants to appoint a trusted person, knowing that they might not be a right fit and the staff will resist all their proposed changes. Resistance to change is the unwillingness to adapt to new circumstances or ways of […]
ABCD and Community Development
This morning I spoke on national radio about one of my passions, community development. The methodology we use is ABCD – Asset Based Community Development. ABCD is built on: 1. Appreciative inquiry which identifies and analyses the community’s past successes. This strengthens people’s confidence in their own capacities and inspires them to take action. 2. […]
Internal communication’s role in change management
If you ask communicators, they will confirm that one of the main responsibilities of every internal communications professional is to communicate changes within the company. If you ask this in a change management context, it is found that 94% of companies that exceed their change goals have effective communication and efficient communicators. Having an excellent internal communications […]
The role of leadership in change management
Leadership communication is a key ingredient to ensuring a project is successful. Leaders play a vital role in any change management project. Organisational leaders are the ones that employees look to, day after day, for direction, support, and cues on where they need to direct their efforts. The role of leadership in change management requires […]